Alerta! Esta oportunidad está en el idioma original en el que se publicó.

Puestos de trabajo
Planning, Monitoring, Evaluation and Reporting Manager

Publicado el 11 de mayo de 2018 por IFRC

Fecha límite de inscripción: 26 de mayo de 2018

Organizational context (where the job is located in the Organization)

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest volunteer-based humanitarian network. The IFRC is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the IFRC is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC has its headquarters in Geneva, with regional and country offices throughout the world. The IFRC is led by a Secretary General who provides the central capacity of to serve, connect, and represent National Societies. The IFRC’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners.

The IFRC has five regional offices, as follows: Americas (Panama City); Africa (Nairobi); Asia and Pacific- AP (Kuala Lumpur); Europe (Budapest); Middle East and North Africa-MENA (Beirut). The regional office for the Americas supports 35 National Societies to strengthen their humanitarian and developmental efforts, helping them to remain partners of choice within their country and sustainable and accountable for their actions.

The Planning, Monitoring, Evaluation and Reporting (PMER) Manager in the regional office for the Americas leads the regional PMER Unit for and works in close coordination with the country and cluster offices, and the regional office management, under the technical guidance of the PMER Unit in Geneva.

Job purpose

The PMER Unit Manager is responsible for ensuring the overall quality and effectiveness of the planning, monitoring and evaluation and reporting systems and processes in the Americas region. The post holder is therefore accountable for:

1.Maintaining and improving current PMER systems and practices to establish a quality results-based system for planning, performance measurement, learning and accountability:

2.Engaging with relevant networks and knowledge sharing processes.

3.Ensuring collaboration and learning on PMER issues with relevant external organisations and agencies in collaboration with the regional management team.

Contributing to an effective, high quality IFRC team.

Job duties and responsibilities

The position holder will:

1.Maintain and improve current PMER systems and practices to ensure a quality results-based system for planning, performance measurement, learning and accountability:

a)Oversee the implementation of existing planning systems and mechanisms:

·Coordinate the annual planning and appeals process in the region to ensure compliance with IFRC standards in plans and appeals, and provide input and advice to improve coherence and quality.

·Ensure and support the development of project/programme logical frameworks according to IFRC guidelines with SMART indicators that are aligned with the IFRC Plan and Budget and program area indicators. Advise task forces on emergency appeals / DREFs (participate in task forces), oversee the timely development of emergency appeals and ensure the establishment of clear emergency plans of action with indicators and monitoring and evaluation plans.

b)Ensure ongoing monitoring and reporting of progress in accordance with common indicators and quality standards:

·Ensure that all planning, budgeting, monitoring and reporting in the regional office is carried out in a timely and appropriate manner in accordance with IFRC requirements, formats and standards.

·Monitor and ensure quality and compliance with IFRC reporting standards and formats, as well as reporting deadlines.

·Support the development and implementation of monitoring and evaluation plans for all major IFRC programmes, that define indicators, data sources, data collection methods, frequency, and audience.

·Ensure and support the implementation of the Federation-Wide Reporting System within the region.

c)Further develop and build capacity in systems and processes for PMER:

·Disseminate and maintain an overview of trends concerning IFRC planning, monitoring and evaluation practices, strategies, guidelines and procedures and monitor adherence to them in support of National Societies in the region.

·Foster a sustainable network of PMER resources across the region, in IFRC offices and National Societies.

·Provide technical advice and capacity-building support to National Societies and IFRC offices on strategic and programme planning and design.

·Provide technical advice and capacity-building support to National Societies and IFRC offices on the development and implementation of appropriate monitoring and evaluation and reporting systems, including the Federation-Wide Reporting System.

·Support, coordinate and manage evaluations of programming in the region in compliance with the IFRC Evaluation Policy, and ensure adequate follow-up and utilisation of findings.

2.Engage with relevant networks and knowledge sharing processes:

·Provide input to the development of global quality standards and tools in the area of planning, monitoring and evaluation and accountability, ensuring that the outcomes of reviews and evaluations are incorporated into policy discussions.

·Introduce and/or maintain appropriate PMER forums among IFRC and its stakeholders, both partners and beneficiaries, to discuss and support quality programming and accountability standards.

·Support the sharing of findings and lessons learned from program M&E to improve overall organizational learning, especially the selection of future program interventions, as well as design and implementation. This includes liaison with external organizations to identify and disseminate good M&E practices in M&E and contribute to knowledge sharing.

3.Ensure collaboration and learning on PMER issues with relevant external organisations and agencies in collaboration with the Americas regional management team and the PMER team in Geneva:

·Ensure representation of the IFRC in relevant regional planning, monitoring, evaluation and accountability related forums, and disseminate knowledge and good practices in internally and externally.

·Promote and develop partnerships with relevant organizations in the region to strengthen capacity, performance and accountability of the Red Cross and Red Crescent.

4.Contribute to an effective, high quality IFRC team:

·Be accountable to the Head of PRD by providing progress reports on results against objectives and risk analysis.

·Be flexible in your work definition according to needs and targets and improve team efficiencies and effectiveness within available resources.

·Be a pro-active team member displaying a customer service-oriented culture that values proactivity, continuous improvement, innovation, high performance and cost effectiveness.

·Foster a co-creative environment with colleagues in the other IFRC offices, the National Societies and Geneva.

Duties applicable to all staff

Actively work towards the achievement of the Federation Secretariat’s goals

Abide by and work in accordance with the Red Cross and Red Crescent principles

Perform any other work related duties and responsibilities that may be assigned by the line manager


  • University degree, or equivalent, in relevant discipline (International Relations, Humanitarian Affairs, Planning, etc.)
  • Relevant post-graduate qualification
  • Relevant professional training courses (Red Cross/Red Crescent related, M&E, humanitarian and development sector, management, etc.) (preferred)


  • Minimum of 5-7 years relevant work experience in the international sector, focused on humanitarian needs
  • People management experience
  • Work experience with other international organisations, large NGOs and/or governmental development agencies
  • Minimum of 3 years work experience with the Red Cross/Red Crescent Movement, including time in the field and/or with a National Society (preferred)

Knowledge, Skills and Languages

  • Ability to lead and manage in a diverse cultural context
  • Demonstrated capacity for analytical and strategic thinking
  • Excellent communication and inter-personal skills
  • Excellent relationship building skills; ability to build and strengthen internal and external networks
  • Budget and finance management
  • Knowledge of log-frame-based project design, monitoring and evaluation
  • Conducting and/or supervising needs assessments and surveys, data analysis (preferred)


  • Fluently spoken and written English and Spanish
    Good command of another IFRC official language (French or Portuguese)

Competencies and Values

• VALUES: Respect for diversity; Integrity; Professionalism; Accountability
• CORE COMPETENCIES: Communication; Collaboration and teamwork; Judgement and decision making; National Society and customer relations; Creativity and innovation; Building trust
• FUNCTIONAL COMPETENCIES: Building Alliances; Leadership

Important Note:

Applicants will need to send their applications together with a letter of motivation, no later than the closing date. For us to assure a proper comparative evaluation of candidates' application for this vacancy and to enable us to consider your profile against other similar current and future vacancies, we ask that candidates submit their application considering the following:

  • The incumbent in this position will be hired through a national contract under Panamanian labor law.
  • The incumbent is responsible to abide by Federation policies, procedures, plans and local labor laws.
  • The closing date is midnight Geneva time.
  • Applications received after the closing date will not be considered.

Only those candidates shortlisted for interviews will be notified. The position will be based in Panama; thus, Panamanian as well as foreign applicants with valid and current residence and work permits in Panama are encouraged to apply.

Apply online, use this link